Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Returns & Exchanges:
Returns accepted? Yes, under certain conditions.
Exchanges accepted? Yes, if the item is in stock.
Personalized items returnable? No, due to customization
Who covers return shipping? The customer.
Cancellations:
Cancellations for personalized items are NOT possible.
Standard orders can only be canceled within 12 hours after purchase. After that, they enter the production process and cannot be canceled.
💬 Can I personalize my ring?
✅ Yes! Most of our rings can be engraved with initials, graduation years, or special symbols. Please include your customization details in the personalization box when placing your order.
💬 Can I request a completely custom design?
✅ We accept custom requests for bulk orders or unique designs. Message us before purchasing to discuss the details.
💬 Can I return a personalized order?
🚫 Unfortunately, custom-engraved and personalized rings cannot be returned or exchanged, as they are made specifically for you. Please double-check your engraving details before placing an order.
💬 How do I choose the correct ring size?
✅ We recommend visiting a local jeweler to determine your exact size before ordering. We use US standard ring sizes.
💬 Can I resize my ring after purchase?
🔹 Gold & Silver Rings: Some of our solid gold and silver rings can be resized by a professional jeweler.
🔹 Plated Rings: Resizing is not recommended for gold-plated or rhodium-plated rings, as it may damage the finish.
💬 Do you offer half sizes?
✅ Yes! If you need a half-size, please mention it in the personalization box or message us.
💬 Do you offer gift packaging?
✅ Yes! Our rings come in premium jewelry boxes, making them perfect for gifting.
💬 Can I include a gift message?
✅ Absolutely! You can add a personal gift message during checkout.
💬 Can I return my order?
✅ Yes, we accept returns for non-personalized items within 14 days of delivery.
🚫 Custom-engraved and personalized rings are non-refundable.
💬 Can I cancel my order?
✅ Orders can be canceled within 12 hours of purchase. After this period, production begins, and cancellations are no longer possible.
💬 Do you offer exchanges?
✅ We offer exchanges for non-personalized rings. Please message us within 14 days if you need to exchange your size.